One-to-one leadership advisory Craftport Consulting Start a conversation

How I work

Practical help with the situation in front of you.

You bring the situation that matters. We examine what’s happening, work through the options, decide what to do, look at what happens when you do it, and adapt from there.

Some of the situations leaders bring me.

Stepping upYou’ve just stepped up.

The relationships have changed. The expectations are unclear. And you’re discovering that being good at your previous job isn’t the same as being good at this one.

We work out what this role actually needs from you, which relationships matter most, and what to do first, so the early months build your credibility instead of testing it.

DelegationEverything keeps coming back to you.

You delegate, then check, rewrite or take the work back. Meanwhile, the work only you can do waits until the evening.

We examine where responsibility sits, what people need to act and which decisions are actually yours. The aim is to make room for leadership without losing sight of what you’re accountable for.

The difficult conversationThere’s a conversation you can’t keep avoiding.

You want to be fair. You also know that leaving things unsaid is starting to cost you and the team.

We clarify the issue, test your interpretation and prepare what needs to be said. If the situation calls for specialist HR or legal input, we recognise that too.

Unclear remitThe responsibility is yours. The expectations aren’t clear.

You’re expected to deliver a plan or make a recommendation, but the remit, information or authority you need is missing.

We work out what good looks like, where the gaps are and who needs to be involved. Practical preparation can include structuring your thinking and testing how you’ll present it.

Experience, questions and an honest view.

My work combines first-hand leadership and commercial experience with coaching, mentoring, advising, training and facilitation.

You can expect questions that help you think, practical perspective where you need it and candid challenge when something deserves a closer look. We examine the facts, your assumptions and what the organisation is contributing. Unclear expectations, inadequate support and workplace culture matter as much as the way you respond to them.

The work follows a simple loop: make a considered plan, try it in the real situation, look at what happened and decide what to change next. The purpose is to strengthen your judgement through practice, not to hand you a formula.

Before you get in touch.

The questions people most often ask first. If yours isn’t here, just ask it in your first message.

Is this coaching?

It includes some of what good coaching does: careful listening and questions that help you think. But it goes further. Where it’s useful, I’ll share what I’ve seen, offer a view and help you prepare for what you need to do. If your organisation funds it through a coaching budget, that’s fine.

Do I need to know exactly what I need?

No. Start with what’s happening and what you’d like to be able to handle differently. Working out the rest is part of the work.

How long does it last, and what does it cost?

That depends on the situation. Scope, format, duration and fees are agreed with you before any work begins, and we review together along the way whether it’s still the right use of your time.

Is it confidential?

Confidentiality, and any limits to it, are agreed clearly before we start, including when your organisation is paying.

Can my organisation pay for it?

Yes. Leaders can arrange this as professional development. If someone in your organisation would like to understand how it works, this page is for them.